Quality and Compliance Monitoring:
- Effectively plan and direct the work of the Department in accordance with relevant and established professional standards for evaluation, internal audit and oversight;
- Build trust and confidence in the work of the Department;
- Provide independent advice to the Director General and Board of Directors on internal control, compliance and quality assurance;
- Advise on policies and innovative approaches and strategies to further strengthen the efficiency and effectiveness of the Organization;
- Establish a quality assurance and improvement programme that covers all aspects of the Department's activities and continuously monitor its effectiveness;
- Provide independent internal audit reports to the Director General and Board of Directors with recommendations to improve internal controls and organizational efficiency and effectiveness;
- Manages the Department and its resources;
- Manage, motivate and coach staff to ensure that they give their best performance;
- Develop and maintain tools, such as dashboards, charts, etc., enabling the Director General and other appropriate parties to receive relevant and timely information about the Department’s activities;
- Ensures the GCAA complies with its regulatory requirements;
- Ensures internal systems and services are monitored and reviewed for continuous improvement;
- Quality Assurance: Ensures compliance with internal processes and procedures; Audits technical manuals and recommends amendments thereto; Ensures technical manual are kept up-to-date and relevant; Periodically audits the Technical Registry and Library; Periodically audits the Training Records of technical staff; and
